Xelexi.com – All Nippon Airways (ANA) has been awarded a 5-Star rating under the World Flight Star Rating by the SKYTRAX on 26 March 2018 for the sixth consecutive year since 2013. ANA remains the only 5-Star rated airline in Japan, and one of very few such airlines around the world.
SKYTRAX only gives a 5-star rating to airlines whose passengers can enjoy “5-Star” services and cover more than 800 categories ranging from airports to in-flight services. This sixth consecutive 5-star award represents recognition of the consistently high quality of service achieved by ANA staff and the airline’s efforts to continually improve its products and services to make passenger flights safer and more convenient.
ANA is committed to maintaining SKYTRAX 5-Star ratings by ensuring a thorough focus on customer service across the group, working to provide more comprehensive and sophisticated services for all passengers.
Edward Plaisted from SKYTRAX said:
“We’re delighted to have seen ANA continue to achieve quality improvements over the last year. An important reason for the ANA to achieve this 5-Star award is that they meet so many 5-Star targets as they keep and satisfy customers. ANA is particularly praised for its consistently high standards of service efficiency, and makes the traveling experience as comfortable as possible.”